Privacy Policy

Last Updated: March 15, 2026

1. Introduction

Sieve Pub ("we", "us", or "our") operates Whisper Pro, an AI-powered audio transcription service. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Service.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, password
• Payment Information: Processed securely by Paddle (we do not store credit card details)
• Audio Files: Files you upload for transcription
• Communications: Messages you send to our support team

2.2 Automatically Collected Information

• Usage Data: Pages visited, features used, time spent
• Device Information: Browser type, operating system, IP address
• Cookies: Small data files stored on your device

3. How We Use Your Information

We use your information to:

• Provide and maintain the Service
• Process your audio files and generate transcriptions
• Process payments and send receipts
• Send service-related notifications
• Respond to your inquiries and support requests
• Improve and optimize the Service
• Detect and prevent fraud or abuse
• Comply with legal obligations

4. Data Processing and Storage

4.1 Audio Files

• Encrypted during upload using SSL/TLS
• Processed using OpenAI Whisper AI model
• Automatically deleted immediately after transcription
• Never stored permanently on our servers
• Not used for training AI models

4.2 Transcription Results

• Stored securely for 30 days
• Accessible only to you through your account
• Can be deleted at any time from your dashboard
• Automatically deleted after 30 days

4.3 Data Location

Your data is processed and stored on secure servers. We use industry-standard security measures to protect your information.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

5.1 Service Providers

• Paddle: Payment processing
• OpenAI: AI transcription processing (audio files only, immediately deleted)
• Cloud Hosting: Secure server infrastructure

5.2 Legal Requirements

We may disclose your information if required by law or to:

• Comply with legal processes
• Protect our rights and property
• Prevent fraud or abuse
• Protect user safety

6. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct your information
• Deletion: Request deletion of your account and data
• Export: Download your transcription history
• Opt-out: Unsubscribe from marketing emails

To exercise these rights, contact us at privacy@sieve.pub

7. Data Retention

• Audio Files: Deleted immediately after processing
• Transcriptions: Stored for 30 days, then automatically deleted
• Account Data: Retained until account deletion
• Payment Records: Retained for 7 years for tax purposes

8. Security Measures

We implement industry-standard security measures:

• SSL/TLS encryption for data transmission
• Encrypted storage for sensitive data
• Regular security audits and updates
• Access controls and authentication
• Secure server infrastructure

9. Cookies and Tracking

We use cookies to:

• Maintain your login session
• Remember your preferences
• Analyze usage patterns
• Improve user experience

You can control cookies through your browser settings. Disabling cookies may affect Service functionality.

10. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing any information.

11. Children's Privacy

Our Service is not intended for users under 18 years of age. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Service. The "Last Updated" date at the top indicates when the policy was last revised.

14. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us:

Email: privacy@sieve.pub
Support: support@sieve.pub
Website: https://sieve.pub

15. GDPR Compliance (EU Users)

If you are in the European Union, you have additional rights under GDPR:

• Right to data portability
• Right to restrict processing
• Right to object to processing
• Right to lodge a complaint with a supervisory authority

16. CCPA Compliance (California Users)

If you are a California resident, you have rights under CCPA:

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising CCPA rights

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